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SHIPPING AND DELIVERY

  Shipping and Delivery Policy At Tubepay, we strive to ensure that our users receive their coins/tokens promptly and securely. Please review our shipping and delivery policy for more information on how we manage your transactions. 1. Instant Delivery The delivery of coins/tokens is instant upon successful payment. Once your payment has been processed and confirmed, the coins/tokens will be automatically credited to your Tubepay account. 2. Confirmation of Delivery After the successful delivery of coins/tokens, you will receive a confirmation notification via [email/SMS/in-app notification]. Please ensure that your contact details are up-to-date to receive these notifications. 3. Transaction Issues If you do not receive your coins/tokens within a few minutes of your payment, please check your account and transaction history. In case of any discrepancies or delays, contact our support team immediately for assistance. We will investigate and resolve the issue as quickly as possible. 4.
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CONTACT US

 You can contact us via email address. tubepay.team@gmail.com
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CANCELLATION AND REFUND

Cancellation and Refund Policy At Tubepay, we are committed to providing a seamless experience for our users. However, we understand that sometimes circumstances change, and you may need to cancel your transaction. Please read our cancellation and refund policy carefully to understand your rights and obligations. 1. Cancellation Policy Once a payment is made, you have a  30-minute window  to cancel the transaction and request a full refund. Cancellations after the 30-minute window will not be accepted, and the payment will be considered final. 2. Refund Policy Refunds are only available within the 30-minute cancellation window. To request a refund, please contact our support team through [contact method, e.g., email, live chat, or phone] within 30 minutes of making the payment. Please include your transaction ID and the reason for the refund request. Once your refund request is received and processed, the refund will be issued back to the original payment method within [insert time fra
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FAQ

 FAQ coming soon...
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About us

About Our Team and Our App At the intersection of innovation, passion, and knowledge, our team of college students came together with a shared vision of creating high-quality mobile applications that bring real value to users' lives. Utilising our diverse skills in SQL database management, NodeJS backend development, and Flutter frontend design, we embarked on an exciting journey to develop a cutting-edge app that embodies the power of AI to enhance user experiences and expand their horizons. Our Journey Begins Our journey began as a group of like-minded students, fueled by a common desire to make a difference in the world of technology. Recognizing the potential of AI and mobile applications to revolutionize industries and transform user interactions, we sought to harness this potential to create an app that was not only user-friendly but also intellectually stimulating. The App's Concept After numerous brainstorming sessions, we settled on an idea that aligned with our goals:
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Terms and Conditions

  TERMS OF SERVICE This Terms of Use Agreement sets forth the standards of use of TubePay Online Services (the “Service”). By using TubePay app (the “Mobile Application”), you agree to these terms and conditions. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this app. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at TubePay App. Your continued use of the Service after amendments are posted constitutes an acknowledgment and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended. BASIC INFORMATION TubePay is providing Member with the Service via the Mobile Application. Member must provide (1) All equipment necessary for their own Internet Connection, including computer and modem and (2) Provide for Member’s acces
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Privacy Policy

  TubePay Privacy Policy Data Collection :  Users needs to provide their Email Address to use the app. Data Use :  We use the Email Address to link the in-app progress and to authenticate. Data Disposal :  We are ready to close any account on the User Demand and delete every data. Data Privacy :  We do not use your email to send news letters or and types of information.
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