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Showing posts from August, 2024

SHIPPING AND DELIVERY

  Shipping and Delivery Policy At Tubepay, we strive to ensure that our users receive their coins/tokens promptly and securely. Please review our shipping and delivery policy for more information on how we manage your transactions. 1. Instant Delivery The delivery of coins/tokens is instant upon successful payment. Once your payment has been processed and confirmed, the coins/tokens will be automatically credited to your Tubepay account. 2. Confirmation of Delivery After the successful delivery of coins/tokens, you will receive a confirmation notification via [email/SMS/in-app notification]. Please ensure that your contact details are up-to-date to receive these notifications. 3. Transaction Issues If you do not receive your coins/tokens within a few minutes of your payment, please check your account and transaction history. In case of any discrepancies or delays, contact our support team immediately for assistance. We will investigate and resolve the issue as quickly as possible. 4.

CONTACT US

 You can contact us via email address. tubepay.team@gmail.com

CANCELLATION AND REFUND

Cancellation and Refund Policy At Tubepay, we are committed to providing a seamless experience for our users. However, we understand that sometimes circumstances change, and you may need to cancel your transaction. Please read our cancellation and refund policy carefully to understand your rights and obligations. 1. Cancellation Policy Once a payment is made, you have a  30-minute window  to cancel the transaction and request a full refund. Cancellations after the 30-minute window will not be accepted, and the payment will be considered final. 2. Refund Policy Refunds are only available within the 30-minute cancellation window. To request a refund, please contact our support team through [contact method, e.g., email, live chat, or phone] within 30 minutes of making the payment. Please include your transaction ID and the reason for the refund request. Once your refund request is received and processed, the refund will be issued back to the original payment method within [insert time fra